- Monday, Dec. 10, 2018
Independent creative agency Marcus Thomas LLC has named Garth Bender as its director of customer experience, a new role at the shop. He will ensure that customer experience remains at the forefront of all marketing and brand strategies.
Bender is a 21+ year veteran of the ad industry and has led digital transformations for a variety of brands including Kimberly-Clark, Bayer, SC Johnson, and Altria. He now returns to the Cleveland area from Chicago where he was most recently the relationship lead on Digitas’ Altria business. Earlier in his career, he held roles at Havas Helia, Energy BBDO and Cramer-Krasselt.